Management is measurement, but are you measuring the right metrics? Here are 8 supply chain KPIs that affect your last mile deliveries.
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Featured Articles From Susan Marcott
All Articles By Susan Marcott
Your Last Mile Dictionary: Defining Delivery, Dispatch and Common Last Mile Terms
There are lots terms thrown around in the last mile space. In this article we’ll help you learn the definition of delivery, dispatch and more!
Digitizing Your Last Mile Customer Experience
Looking for a great way to better serve your customers in the last mile? Here’s our tips to digitizing your customer experience.
9 Key Inventory Metrics to Streamline Last Mile Returns
These 9 key inventory metrics could be the difference maker in your last mile returns operation. Is your business tracking these?
The Push for Supply Chain Efficiency: Collapsing Our Resources from the Inside Out
After the pandemic, there has been a widespread push for supply chain efficiency. But has it gone too far? Are we collapsing our resources?
Thriving as a Small Business
As the owner of a small company (under 100) that has withstood the test of time for 26 years this September, I’m often asked how we managed to beat...
How to Improve Your Fleet Management and Maintenance
In any logistics operation, your fleet is one of your most important assets. Learn how to improve your fleet management and maintenance here.
Easy Step-by-Step Guide to Planning Multiple Stop Delivery Routes
Is your company looking to plan multiple stop delivery routes? Here’s a step-by-step guide to help you get started.
Standard Shipping: What It Means in Last Mile Delivery
The term “standard shipping” is thrown around throughout the delivery industry. But what does this term mean for last mile delivery?
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