Industry Insights Posts

When customers track package delivery, they'll sometimes encounter the delivery status "scheduled delivery pending." What does delivery pending...

Customer satisfaction KPI is a metric that tracks client feedback on your products and services. The KPI enables your firm to track consumer...

The rapid spread of countless e-commerce channels has caused a significant shift in the global logistics industry. Logistics service providers no...

Every business knows how important it is to keep customers happy. This is why so many companies have spent years perfecting their customer service...

Having strong inbound and outbound logistics is necessary for your business to be successful. Both processes can affect customer service and...

The current retail industry is in a state of flux. Companies are looking for ways to balance changing customer expectations and improve their...

According to a recent study by Wakefield Research, 90% of fleet managers think that fleet electrification is inevitable.

Every business dealing with physical goods requires both inbound and outbound logistics processes to streamline its supply chain management. And...

Logistics is among a company's main areas that help achieve greater productivity and stay relevant in the increasing digitalization. However, it...