First things first, what is last mile delivery? Last mile delivery is the final leg of the logistics process that ends with the package in the customer’s hands. With rising customer expectations, increasing shipping costs, and intense competition, optimized business operations might be more important than ever.
Last mile delivery is the most expensive and complex part of the entire supply chain. When trying to keep costs low and processes optimized, this should be your top concern. Having the best delivery management software possible can vastly improve your routing optimization and last-mile costs.
That makes getting a top last mile delivery solution one of the most important business decisions you can make in 2025. Let’s go over some important last mile delivery information. Then, we’ll break down the top 15 last mile delivery solutions in 2025 before leaving you with some vital tips and industry insights.
Why Last Mile Delivery Software Matters in 2025
In the wake of the 2020 disruptions to in-person shopping, people grew accustomed to buying more items online. This led to a huge spike in eCommerce growth. eCommerce sales never dropped back to pre-COVID levels. In fact, they’ve increased almost every year since.
While that means more shoppers than ever, their expectations are also on the rise. They expect faster deliveries than ever before, with 1-3 days being considered standard. Many customers expect rush delivery (1-2 days), same-day delivery, or even 1–4-hour delivery options.
That’s not the only reason efficiency is in high demand, either. Increasing fuel costs, driver shortages, and pressure on businesses to be environmentally conscious are all contributing to the importance of efficient delivery. All these factors mean businesses with optimized last mile logistics gain a serious competitive edge.
What to Look for in Last Mile Delivery Software
When choosing a last mile delivery solution, it’s important to make sure it has the functionality that your business needs and features that your customers want.
Top Last Mile Delivery Software Features:
- Route Optimization: The most optimal route will depend on your priorities. The right solution should allow you to choose from factors like shortest distance, fastest delivery time, prioritizing VIP customers, and meeting customer-chosen time window preferences.
- AI-Driven Dispatching: Manual dispatching is time-consuming and inefficient. Automated, AI-driven dispatching saves time and ensures efficiency.
- Real-Time Tracking & Customer Notifications: Customers want to know where their package is. If there’s a delay or change, customers should be notified automatically. They should also be able to access a tracking page when they want to check on their delivery.
- Comprehensive Integrations: The right solution needs to integrate seamlessly with your existing ERP, POS, and/or order management systems.
- Analytics & Reporting Tools: The right decisions require the right data. A comprehensive suite of data analytics and reporting tools helps you make data-driven decisions.
- Scalability: Your software needs to work for fleets of any size, so it can grow with you.
Top 15 Last Mile Delivery Software in 2025
Let’s go over some of the top last mile delivery software in 2025. We’ll give you a description of each along with their strengths, industries they serve, and their pricing when possible. This overview should help you narrow down your options and help you figure out which solutions might be right for you.
1. Elite EXTRA
Elite EXTRA is a logistics platform purpose-built for the last mile. We designed our software around the complexities of last mile delivery to help you simplify and streamline your last mile logistics.
Top Features and Factors:
- Optimized and Automated Routing: Automatically creates the ideal route based on your chosen preferences.
- Driver Mobile App and Tracking: Our mobile app gives you and your customers constant visibility on each package in real time.
- Real-Time Customer Notifications: Customers get notified automatically of any changes or delivery milestones.
- Business Analytics and Reports: Gain insight into your logistics to make better, data-driven decisions.
- Strengths: Built for the last mile, full suite of last mile logistics solutions, third-party delivery software, and returns management software, all fully customizable to meet your needs.
- Industries Served: The customized nature of our solutions makes them ideal for any industry and adaptable to any logistics challenges.
- Pricing: Due to the solutions being customized, the pricing depends on your unique needs.
2. Bringg
Bringg is a modular platform made to meet your last mile delivery needs with its completely configurable, extensible solutions.
Top Features and Factors:
- Customer Experience: Aims to increase customer loyalty by providing more delivery options, real-time tracking, customer notifications, and on-time deliveries.
- Operational Efficiency: Optimizes orders, streamlines and automates workflows, and manages drivers across fleets.
- Fleet Flexibility: Multi-carrier management solution to help retailers scale fast by connecting to over 250 carriers in more than 70 countries.
- Visibility and Control: Real-time visibility, complete automation, and unified data.
- Strengths: Modular format makes it easy to create the solution that meets your needs.
- Industries Served: Retailers and logistics providers.
- Pricing: Not listed.
3. project44
project44 was built on the idea that better logistics is possible. They want to modernize the supply chain. project44 is a large platform with solutions for every step of the supply chain, not just the last mile. However, they have some last mile offerings.
Top Features and Factors:
- Last Mile Resolution: Helps teams work together to proactively resolve order issues.
- Last Mile Insights: Use consolidated data to gain insights and make improvements.
- Customer Visibility: Notifications and customizable tracking pages.
- Strengths: It’s a large company with a lot of experience in AI implementation and powerful solutions.
- Industries Served: Automotive, chemical, food and beverage, manufacturing, life sciences, and retail.
- Pricing: Not listed.
4. Metrobi
Metrobi is made for local businesses. They have three separate service types: Drivers, receiver platform, and delivery software. We’ll be discussing only the software options that relate directly to last mile delivery.
Top Features and Factors:
- Automated Scheduling and Dispatching: Automate to reduce errors and save time.
- One-Stop Delivery: Deliver to a single location efficiently.
- Multi-Stop Routes: Combine stops, optimize routes, and save time.
- Clone Delivery: One-click route duplication.
- Reserve Weekly: Reserve a timeslot for recurring deliveries.
- Route Optimization: Find the most efficient route.
- Delivery Windows: Allow customers to choose their delivery times.
- Drag and Drop Stops: Adjust routes quickly and easily.
- Strengths: Great for local businesses, a lot of different options to choose from, and easy to use.
- Industries Served: They focus on local businesses like bakeries and service-based shops.
- Pricing: Pricing depends on unique business factors. They have a pricing page with a price estimate calculator.
5. Onfleet
Onfleet is a last mile delivery company with a comprehensive suite of user-friendly software. They’re also known for having powerful analytics and reporting features and being easy to integrate.
Top Features and Factors:
- Route Optimization: Efficient, streamlined route planning.
- Driver App: Provide real-time routing and communication to your drivers for better drivers and happier customers.
- Visibility and Tracking: Real-time insights, predictive updates, and better communication and transparency for customers.
- Assignment and Dispatching: Automatic assessments and dynamic dispatching for improved deliveries.
- Data and Analytics: Practical and actionable insights for better decisions.
- Strengths: Powerful software and analytics, and interoperability.
- Industries Served: Courier and carrier, cannabis, retail and eCommerce, grocery, food and beverage delivery.
- Pricing: $599, $1,299, or $2,999 per month, depending on the plan.
6. Routific
Routific started out of a desire to make the world a little better by using efficiency to drive a greener supply chain. They want their software to improve their customers’ businesses and the planet.
Top Features and Factors:
- Intelligent Route Optimization: Claims to boost efficiency so much that cost per delivery will drop 25%.
- Dispatch and Live Tracking: User-friendly driver app allows for real-time visibility.
- Delivery Notifications: Accurate ETAs and tracking links help keep customers happy.
- Strengths: Strong mission and ethics, simple and effective software options.
- Industries Served: Small, local businesses.
- Pricing: Flat $150 rate for the first 1,000 orders, with additional orders available on a per-order basis with prices decreasing as volume increases. Calculator
7. Dispatch Science
Dispatch Science is a route planning software solution that aims to solve many problems by being good for everyone involved. Rather than listing individual features, they list their feature benefits by individual.
Top Features and Factors:
- For Customers: Faster, on-time, high-visibility deliveries.
- For Drivers: Real-time notifications and communication, advanced route optimization tools, and access to data on their commissions.
- For Dispatchers: Reduced workload, advanced route optimization tools, and bi-directional communication.
- For Distributors: Densely optimized routes, configurable by need, and time and fuel efficiency.
- For Operators: Real-time analytics, visibility, and reduced admin workload.
- Strengths: Advanced route optimization tools, strong communications, and analytics.
- Industries Served: Parcel delivery businesses
- Pricing: 3 plans starting from $675, $1,900, or $4,900 per month, plus $27 per driver per month.
8. OptimoRoute
The name OptimoRoute says it all. They aim to provide businesses with multiple stops the most optimal route. They have a lot of the same features as the last few, so to simplify, we’ll only list what really stands out.
Top Features and Factors:
- Automated Planning: Import sets of routes and get the most optimal routes.
- Live Tracking & ETA: In addition to the regular live delivery tracking software features, you can also see who is running behind.
- Customer Feedback: Send surveys at the moment of service when the experience is fresh.
- Strengths: Strong niche allows them to serve their customers’ needs, imports make batch planning easy
- Industries Served: Delivery, field service, and logistics.
- Pricing: Plans are on a per-driver per-month rate of either $35.10, $44.10, or, if you need custom solutions, they ask that you contact them.
9. DispatchTrack
DispatchTrack is AI-driven all the way. Their selling point is using AI at every stage to improve your last-mile deliveries.
Top Features and Factors:
- Route Optimization: They promise to find the best routes and provide ETAs that drivers can meet with 98% accuracy.
- Scheduling and Tracking: Automated customer scheduling, confirmation, and rescheduling.
- Reporting and Analytics: Typical data, plus compliance logs.
- Strengths: AI-driven, some innovative feature additions
- Industries Served: Furniture and appliance, building supplies, food and beverage, delivery and logistics, field service, and retail and consumer goods.
- Pricing: Not listed.
10. Descartes
Descartes provides a suite of cloud-based software solutions for supply chain and logistics businesses. They have many last-mile solutions, but none of them seem to have any unique or outstanding features that haven’t already been discussed. This is a good choice for businesses with last-mile concerns, but for whom the last mile is one of many steps they need solutions for.
Top Features and Factors:
- Strengths: Comprehensive suite of software for every step of the supply chain.
- Industries Served: retail, field service and sales, transportation and logistics, manufacturing and distribution.
- Pricing: Not listed.
11. Shipsy
Shipsy bills itself as an “AI native platform for the autonomous supply chain.” They aim to be agile and innovative by using AI to create self-optimizing logistics. They have a large suite of logistics solutions, last-mile being one of them.
Top Features and Factors:
- Driver Field Ops App: Configurable app, allows contactless delivery, accepts cards and online payments for COD.
- Hub Ops Dashboard: Single dashboard with real-time monitoring for KPIs, performance, and alerts with gamification features to boost productivity.
- Unified Customer Communication: SMS and WhatsApp white labeled communications, live delivery tracking software with engaging graphics, and ability to add contact information or reschedule easily.
- Strengths: Low-code, easy to integrate, engaging designs to make tools more usable and enjoyable.
- Industries Served: Logistics, retail, and manufacturing.
- Pricing: Not listed.
12. Track-POD
Track-POD has an out-of-the-box, all-in-one last mile solution that has a complete toolkit meant to help you increase your margins and delight your customers.
Top Features and Factors:
- Final Mile Tracking: Optimizes predefined routes and keeps searching for ways to improve or keep drivers on track.
- Multi-Stop Route Optimization: Finds most efficient route and optimizes for fuel efficiency, delivery cost, and profit margins.
- Powerful Reporting: real-time reporting, historical insights, choose which KPIs to track.
- Strengths: Made to maximize profits, simple tools.
- Industries Served: Not specified.
- Pricing: Per driver per month rate ranging from $49 to $89.
13. SmartRoutes
SmartRoutes was founded with the intent to leverage technology to make powerful delivery tools affordable for everyone. It’s an all-in-one platform for smart deliveries.
Top Features and Factors:
- Route Planning: Database imports, recurring routes, and route management.
- Route Optimization: Vehicle capacity factors, live route adjustment, and zone management.
- Delivery Management: Customer mapping for regular deliveries, label printing, and team permissions.
- Strengths: All-in-one platform, easy to use
- Industries Served: Logistics, couriers, electric and large home appliances, furniture and garden centers, retail and eCommerce, and pharmacy.
- Pricing: 3 per driver per month plans, $32, $54, or $65.
14. Circuit for Teams
Circuit for Teams is a synchronized delivery software for dispatchers and drivers. They claim to have the “world’s most popular driver app and delivery software for couriers.”
Top Features and Factors:
- Plan Routes: Easily import stops, allow drivers and clients to upload stops and orders, and customize stop settings.
- Manage Delivery: Dynamic ETAs, stop notes, and barcode scanning.
- Improve Operations: Easily add, pause, remove, or relocate drivers and assign delivery zones.
- Strengths: One tailored solution with customization and flexibility.
- Industries Served: Courier companies.
- Pricing: Plans range from $100 to $300 per month for certain features and delivery amounts, with additional stops costing more. View pricing page for more details.
15. RouteXL
RouteXL is an open-source multi-stop route planner. It’s a very simple route calculation tool for businesses that want a no-fuss route planning tool.
Top Features and Factors:
- Strengths: Simplicity and flexible pricing plans
- Industries Served: Not listed.
- Pricing: Free for 20 stops or less. Pay daily or monthly for up to 100 stops (€5 per day or €35 per month) or up to 200 stops (€10 per day or €70 per month).
Choosing the Right Last Mile Delivery Software for Your Business
When choosing the right last mile software, take your time and be thorough. Consider your business needs, the features that matter most to you, and your budget. Look at general solutions and ones specific to your industry to see if specialized software has features more tailored to your needs.
Also, when considering your budget, factor in how much the software will save you. Sometimes, investing more money up front saves more in the long term.
Whenever possible, take advantage of free trials, demos, and walkthroughs to get the best idea of how the software works. If you have a shortlist, consider software comparison tools like G2.
Future of Last Mile Logistics Beyond 2025
Gartner recently released a list of last mile delivery trends to create a competitive advantage. Let’s go over their recommendations.
Future Last Mile Trends:
- Speed and Reliability: Speed and reliability are key factors in satisfying customers. Fine-tune your delivery process to maximize them.
- Micro-fulfillment: With same-day delivery expectations on the rise, micro-fulfillment centers in high-demand areas can make all the difference.
- Be Customer-Centric: Use customer satisfaction survey results to guide your business decisions.
- Ultra-Convenience: Provide more delivery options to maximize customer convenience.
- Sustainability: Customer demand and environmental necessity are making sustainability paramount. Use options like electric vehicles and sustainable packaging to make your business greener.
- Unmanned Delivery Vehicles: Drone deliveries are on the rise. Integrating them into your logistics can increase speed and efficiency.
- AI: AI isn’t just a buzzword. It’s a trend that will continue and increase. Make the most of it to future-proof your business.
Key Takeaways
Take a good look at your current logistics setup. Is your last mile as optimized as possible? The leaner and faster you can make it, the more competitive your business will be. Evaluate how you could improve and scale your business with last mile delivery software in 2025.
Request a demo of the software options that could help you the most and make a careful choice. Right now, things are changing fast. AI is shaking things up. Keep an eye out for changes and update your logistics software as needed.
