The Reverse Logistics Hassle

The Reverse Logistics Hassle

Download white paper Diving into the Challenges of Last Mile Product Returns Overview Product returns are a necessary but costly hassle to deal with in any logistics operation. Consumers more and more are ordering their products online and expecting them delivered...
Unraveling Reverse Logistics

Unraveling Reverse Logistics

Largely because of the coronavirus pandemic, the 2020 holiday season saw a 32% growth in online spending over the 2019 season, totaling $188.2 billion. The increase in online sales also means an increase in online returns, estimated to be as much as 30% for some types...
Writing Effective Consumer Satisfaction Surveys

Writing Effective Consumer Satisfaction Surveys

Consumers are the drivers of delivery business, for without them there would be no one to deliver products to. Consumers continually drive innovations to help meet their ever-changing needs and wants. But how does a business know if its consumers are satisfied with...
Last Mile Delivery In a Pandemic

Last Mile Delivery In a Pandemic

The Covid-19 pandemic has changed the already evolving last mile delivery world for good. The demand for delivered goods has increased further, and the pressure is on for companies offering product delivery to meet these demands and the increased delivery...
How Holiday Delivery is Different in 2020

How Holiday Delivery is Different in 2020

Do you remember the first time you heard about coronavirus? Officially it is “severe acute respiratory syndrome coronavirus 2” (SARS-CoV-2), or COVID-19. When you first heard of it did you say to yourself “from this moment on, my life will not be the same?” Probably...