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Crowdsourcing is one of the latest trends in the last mile industry, enabling companies without an internal fleet to meet their customer demands. It also allows large online retailers to keep up with the service and delivery performance of large companies and competitors such as Amazon.
Equally important, crowdsourcing offers the best solutions to real-world last-mile delivery problems. Companies can now deliver products effectively to the end-user by leveraging non-professional and local courier services for transport. It removes the strain on the internal fleet and reduces the need to invest in trucks and hiring drivers for the delivery.
Crowdsourced delivery aims to help companies maximize their supply chain without creating a self-managing fleet. The arrangement is a partnership between the retailer and a local courier service or other crowdsourced fleet that offers delivery services to their customers’ areas. The steps to creating a successful crowdsourced delivery strategy are:
There are many reasons businesses are turning to crowdsourced delivery services. They include:
Maintaining high levels of quality, control, and visibility requires companies to invest in dispatch software. It helps them streamline deliveries and get timely insights with top-level reporting needed to make critical business decisions. Such technology also helps ease the training of the constantly changing delivery teams for their needs. They can find all the information they need to execute their tasks effectively without wasting time.
E-commerce fulfillment continues to dominate the last-mile industry, and brands will control what they need to scale up by optimizing their delivery with crowdsourced fleets. Talk to us at Elite EXTRA to get dedicated dispatch software that will enable you to get real-time viability and access to all your delivery operations.
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