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Reverse logistics or return management involves taking the right measures to promote the flow of materials back from the point of consumption to the end of origin. It is vital in order fulfillment since there will always be returns due to product damage, errors, or dislike. As such, disposal or reintegration of the replaced products is necessary.
As the pandemic continues, it is clear that industrial real estate has benefited more than other asset classes, and it all promotes massive growth in the e-Commerce sector. According to data from Digital Commerce 360, consumers spent $861 billion online in 2020, which was a 44% increase from the previous year. Take Amazon, for instance; the company recorded approximately 40% year-over-year growth and general online sales skyrocketed to 45% year-over-year for the holiday season.
The rising online demand for products means that companies should reevaluate their supply chain operations and enhance their products to meet the growing demand. With all this growth in e-Commerce activity, many businesses have benefitted. Still, there is always a catch, and an increase in e-commerce returns can lead to massive losses when not accounted for. For instance, having $1 million in returns can often mean losing up to $500,000 in profits. All this makes it vital to have an efficient last-mile reverse logistics system in place.
With e-commerce activity growing significantly and the expected sales growth of 13.7%, reaching $908.73 billion in 2021, companies that invest in a reverse logistics system stand to gain more than those that don't. The following are some of the benefits they should expect:
Having a reliable reverse logistics strategy is one of the best ways of optimizing the supply chains across the diverse distribution spectrum. When you consider the impact of reverse logistics, it becomes more comfortable to boost returns and reduce costs, building long-term value. Investors who pay attention to what reverse logistics is all about will have an added advantage in capitalizing on the e-commerce revolution. The performance of reverse logistics is outstanding and contributes significantly to supply chains in general.
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