Largely because of the coronavirus pandemic, the 2020 holiday season saw a 32% growth in online spending over the 2019 season, totaling $188.2 billion. The increase in online sales also means an increase in online returns, estimated to be as much as 30% for some types of merchandise.
Returns are costly in any eCommerce operation, especially in the last mile. This white paper looks into the many challenges related to reverse logistics, and what opportunities there are for companies to improve.
Discover how writing effective consumer satisfaction surveys can improve customer satisfaction and drive your delivery business.
Discover how writing effective consumer satisfaction surveys can improve customer satisfaction and drive your delivery business.
Last mile delivery refers to the final stretch of a product’s journey from warehouse to recipient, is about to become more crucial than ever.
This white paper dives into how holiday deliveries were affected by the pandemic, and what they may look like for years to come.
Have questions or want to learn more? Contact our team today to discover how Elite EXTRA can streamline your logistics operations. Fill out the form or contact us from the email or phone number below to start a conversation.
Email Us: sales@eliteextra.com
Call us: 1.888.484.8729 (option 1 for sales)
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