Using Time Windows Can Help with Workflow Efficiency

by | Feb 4, 2022 | Archives, Blog

Using Time Windows Can Help with Workflow Efficiency

Do you run your service or delivery business based on requested or promised time windows to customers? If so, you may be asking yourself how is it possible to manage these time windows more efficiently and automatically to ensure everything is accomplished in the window it was promised?

Advanced Dispatching has made this process easier, more efficient, and keeps customers in the loop with real-time estimated time of arrival alerts.

Elite EXTRA’s Advanced Dispatch Software allows time windows to be used for many different purposes such as measuring a service level. You hear these promises all of the time in advertising — 1-hour delivery guaranteed or whatever the promise may be. The goal and customer expectation is to deliver products or services within that window of time, and advanced dispatching can help make that possible.

Setting requested times are part of the time windows function within Elite EXTRA. These can be either the start or the end requested time(s). Requested times are timestamps that are used in various ways to transport deliveries within or by a specified time. They can be used for deliveries to the customer or pickups from a customer. These times may be a window selected by your customer based on their availability or a time window you’ve set up for them.

The Elite EXTRA system takes these time windows an extra step: They can be used to automate certain dispatching processes. Time windows are set specifically for each customer and order and can be assigned to as few or as many customers as your workflow requires.

Through Advanced Dispatch, you can create routes that optimize based on distance and time, but also meet the requirements of the established and promised time windows. Automatically alert customers days ahead of time on when to tentatively expect their delivery if necessary. Additionally, customers can see their real-time ETA on the day of their expected delivery, so they’re constantly updated and in the know.

Ensuring that promised time windows are met is essential to cultivating repeat business and providing a positive customer experience. There are countless competitors bidding for your customer’s business, and providing customers with a top-notch experience is critical in today’s competitive environment.

Ready to learn more about how Elite EXTRA can help your daily operation? Contact us today! sales@eliteextra.com.

Colton Ward

Colton Ward

Author

Colton Ward is our Strategic Marketing Coordinator and Marketing Video Producer. Get it? "Marketing Video Producer" = "MVP" (He came up with that title himself...). On a typical work day you can find him squashing website bugs (or being squashed by them) and swinging a camera around the office for the company's next video. When not at work, he enjoys boating and skiing his way around Wisconsin's beautiful lakes!

Subscribe to our newsletter!

Explore our solutions:

Routing & Dispatch

Delivery Network

Returns Automation

Want more industry insights? Check out some more of our recent site content!

Let's talk logistics

Have questions or want to learn more? Contact our team today to discover how Elite EXTRA can streamline your proof of delivery in  logistics. Fill out the form or contact us from the email or phone number below to start a conversation.

Email Us: sales@eliteextra.com

Call us: 1.888.484.8729 

We look forward to working with you!

 

Please fill out the form:

(Fields marked with * are required)

Stay informed!

Sign up for our newsletter and follow our socials to receive relevant industry insights and updates about our solutions!