How do you keep your staff and drivers safe while planning for and making essential deliveries? How do you stay in business during a pandemic? How do you prepare your business in case something like this happens again?
Elite EXTRA offers a variety of features that you can take advantage of to protect your staff, drivers, and company during challenging and potentially unsafe times.
Dispatch From Home
Take care of dispatching essential orders from the safety of your own home. With our cloud-based software, dispatch easily from wherever you are. Simply log in to your company’s instance of Elite EXTRA on your home computer and start dispatching.
Limit the number of people present in the building at one time to better spread out and stay safe. Use one dispatcher to dispatch for multiple locations all out of one instance. This allows you to also share your drivers and vehicles, so you can optimize your current assets to the best of your abilities while making your important essential deliveries.
Elite EXTRA allows drivers to build and dispatch routes directly from their device by scanning barcodes or adding orders manually. This allows employees to keep social distancing guidelines in place while still remaining safe to make essential deliveries.
Let Elite EXTRA’s technology figure out essential delivery planning for you! Auto-Route allows you to select a group of orders and automatically optimizes the routes based on a specific number of drivers or vehicles while taking requested time windows, vehicle inclusions, and drivers’ skill sets into consideration.
Email and Text ETA Alerts
Send your customers delivery tracking links through automated emails and texts. Customers can track your drivers’ estimated times of arrival while freeing your other staff from answering unnecessary emails and phone calls regarding their order status. Customer communication is often as important as essential delivery planning, so let Elite EXTRA’s automated system help you manage it while keeping your employees safe.
Proof of Delivery with Photo
Your drivers can use the EXTRA Driver mobile application to take photos of their essential deliveries. These photos are automatically uploaded to your web-based Elite EXTRA routing software, where you can store, access, or email them as you need. You can also set them up to be automatically emailed to your customers as proof of delivery documents; helping you manage your documents even after delivery has occurred.
If you’re short on drivers and need help delivering, consider our external delivery services available in select markets now. Configure your site to integrate with Lyft, Postmates, and other fleets soon! Contact your sales representative or account manager today to discuss this feature!
What customers are saying about Elite EXTRA:
“Yes, we love the fact the Photo Capture has helped us enormously, during this pandemic period we eliminated having drivers capture signatures from customers instead our drivers sign on behalf of the customer for safe distancing practices. But short after we had few instances where some customers claimed that they did not receive the parts, now that we have the Photo Capture turned on that issue is resolved. After training our drivers to become better photographers they are capturing photos with including background images that specific to the business of the client. Also we have better control over issues where our drivers drop off the wrong parts to the wrong shop time to time, now it’s easier to identify what was delivered by having them stage the parts with part numbers in the images as much as possible. Keep up the good work!!!”
Raffi Saboundjian, President – Certified Undercar Parts (April 2020)