Why eCommerce Delivery Needs to Start Using Crowdsourced Drivers

by | Feb 4, 2022 | Blog, Routing & Dispatch

Why eCommerce Delivery Needs to Start Using Crowdsourced Drivers

Online businesses need to find a quick and affordable way to meet their ever-expanding customer demands. Due to shifts in technology, there has been a sudden need for speedy shipping by most clients.

Most buyers prefer same-day shipping because it provides instant gratification. You don’t have to wait for days or weeks before getting your purchase delivered. Today we will take a comprehensive look at how crowdsource delivery can help boost your eCommerce business.

1. Reduced Costs

It is important to note that crowdsourced shipping leverages non-professional couriers that are locally available to deliver goods to the consumers. The goal of every business is to make profits by the end of the day, and this model can help you achieve that through reduced costs. The contracted couriers use their transportation means to make the deliveries. These couriers get paid per shift or delivery, making it less costly for the eCommerce establishment.

By using these services, eCommerce businesses will not have to worry about fleet management, warehouse operations, and employee benefits. Through crowdsourced shipping , a company can offset the complex logistics and high costs of on-demand delivery.

2. Faster Delivery

eCommerce delivery using traditional means usually takes a few days or weeks. However, with the crowdsourced model, the delivery can happen within a few hours. Consumers can, therefore, benefit from getting their products delivered on the same day of purchase. eCommerce customers also get to choose between scheduled delivery and on-demand delivery, which is a huge plus.

Note that digital-first and young consumers need instant gratification. Having faster delivery ensures that an eCommerce business can capture this pool of consumers, unlike in the past. Since packages only get delivered when someone is home, an eCommerce business can eliminate multiple delivery attempts.

3. Automation

We are living in times when technology advancements have made everything easier. eCommerce companies can use dispatching software such as Lyft or Postmates to ensure that their consumers get same-day delivery.

The crowdsourced driving platforms feature this integrated dispatching software to ensure seamless communication between the parties involved. Both the consumer and supplier can track the progress of their shipment in real-time. Companies can benefit from the increased visibility of the delivery process thanks to crowdsourced dispatching software.

Customers can easily ensure that they never miss a delivery by using GPS tracking on their mobile phones. Traditionally, customers needed to check a tracking code periodically for updates, which were rather tiring and time-consuming. Giving you more control over the entire shipping experience is a huge plus that can’t be overlooked.


Are you thinking of streamlining your eCommerce delivery operations? Well, Elite EXTRA is here to help with advanced dispatch software that was created for your business. The services can be tailored to meet your exact needs regardless of whether you are completing service calls, delivery products, or shuttling people.

Ensure you contact us today for a free quote as you work to start enjoying all the benefits of crowdsourced shipping. We will ensure that your eCommerce business is on the right track towards achieving same-day delivery services.

Colton Ward

Colton Ward


Colton Ward is our Strategic Marketing Coordinator at Elite EXTRA. Unofficially, he also likes to call himself the company's "Marketing Video Producer" so he can claim the title: "MVP". On a typical work day, you can find him coordinating product and brand marketing efforts, working on Elite EXTRA's next video, or building out the company's website. When not at work, he enjoys boating and skiing his way around Wisconsin's beautiful lakes!

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