Offering delivery services requires many people to help the operation run smoothly. However, it can be difficult to get the right number of people to work when they are needed.
Providing delivery services has many inherent variables that change day-to-day or even hour-to-hour. In the days of paper invoices and a whiteboard to plan routes, this process required a lot of time and was incredibly inefficient. That meant that more drivers were needed to complete the deliveries, as planning optimized routes was a very difficult thing to accomplish.
However, those days are now behind us. With advanced dispatching software like Elite EXTRA, your business can run smoothly and efficiently, and management can rest assured that required tasks are getting done. From the flexibility of a software as a service (SaaS) platform to reporting functionality to automatic route planning, there are many features and benefits of advanced dispatching software that help to get daily tasks done efficiently.
Software as a Service (SaaS)
Elite EXTRA is a SaaS platform, which means that it runs through a web browser without any additional software to download. This means that dispatchers, front desk staff, or even drivers can log onto their site from any laptop or desktop computer. This flexibility allows for staff to work from any location, even from home if necessary, and can still conduct their required tasks. A single person can oversee multiple locations, reducing the number of staff required to get things done.
Route Building and Optimization
With digital processes, it is simple for Elite EXTRA to integrate with any POS or ERP system to receive orders so they can be dispatched in real-time. Manifests can even auto-populate based on location and time received. The automatic functions reduce the amount of busywork that needs to be completed, freeing up staff for more important tasks. Since routes are automatically optimized to cover the fewest miles and in the shortest time, more routes can be completed and products can be delivered more quickly.
Before GPS tracking, drivers who left the office could easily do activities that were not approved and management would have no way of knowing. Now that GPS tracking is readily available, drivers can be tracked, and reports run on their speed, ETA accuracy, and more. Tracking drivers helps to hold them accountable to their optimized routes and helps to get more accomplished during each day.
Being short-staffed is stressful, but the right tools can help to relieve some of that burden. By utilizing technology to accomplish business goals, your business can be ahead of your competitors and achieve better business results.