Industry leaders offer a road map for the future
Rising consumer demand for home deliveries has given businesses a huge opportunity for growth, and those who are prepared to meet challenges head-on will have a competitive advantage in the last mile delivery race. Contact-free deliveries, customer time windows, externally sourced and on demand drivers, and same-day offerings are all part of the equation.
What You Will Learn:
- How customer expectations have evolved through the pandemic and how to fulfill them
- How ERP platforms are adjusting for the success of their customers
- Valuable tips on managing increased deliveries to the home
- Necessary steps to keep your drivers and customers safe in the future
- Tips on creating a full-view and positive customer experience
- Technology features that will transform your last mile deliveries
Speaker Panel:
- Larry Bowar – Sr. Business Development Mgr. – Panasonic (Moderator)
- Jon Ward – V.P., Chief Sales Officer – Elite EXTRA
- Sam Plunkett – Sr. Business Development Mgr. – Lyft
- Frank Motta – Vice President – CAI Software, LLC
- Kristina Elsner – Innovation Leader – Mayer Electric Supply
- Rick Monterio – Parts Director – Jack Powell CDJR/MOPAR
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