Delivering ROI for Your Business
The last mile is often the breaking point for customers. According to recent survey data, customers now expect home delivery within 3.5 days, and 25% will take their business elsewhere if companies can’t meet this demand.
And it doesn’t end there: 92% of shoppers say delayed orders impact their decision to purchase again, while 80% of executives acknowledge that delivery costs are rising.
The result? A problem with an obvious solution—make sure last-mile deliveries are quick and accurate—but no clear path to implementation. In this paper, we’ll break down some of the biggest challenges businesses face in last-mile delivery and explore how using last-mile routing and dispatch software can help.
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