Returns Automation

Returns Management Software

Simplify and automate the last mile reverse logistics process with Elite EXTRA’s returns management software

What can you expect from Elite EXTRA Returns Automation?

Elite EXTRA has been streamlining logistics operations for 325,000+ users since 2009

Faster returns

Streamlining the returns process means products are returned in hours–not days

Reduced costs

Cut the cost of returns with a strong chain of custody and automated return crediting

Happier customers

An enhanced returns customer experience means happier customers–and more sales

“We recently implemented EXTRA and could not be more pleased with the performance and user friendly interface. Going from a manual paper system to a fully integrated web-based system has saved countless man hours and improved our overall efficiency dramatically. The transition was painless and quick, and within minutes we had our drivers dispatched and underway.”

Steve Anderson | Freightliner of Utah

“Overall EXTRA has greatly improved our service to our existing customers and allowed us to expand and maintain a growing customer base while offering the same great service Undercar Plus is known for.”

Ruben Dekhbachyan | UnderCar Plus

“Elite EXTRA’s solutions are truly innovative, and their ability to integrate into business processes in multiple business verticals results in true business value. Innovative products and innovative applications of these products: that is Elite EXTRA.”

Stephen Sigg | General Motors

End-to-end returns management

Make your product returns process just as efficient as product delivery


Automated returns validation

Automated customer crediting

Customer return requests

Secure chain of custody

Return policy enforcement

Integrated returns portal

Advanced rules engine

Automated pickup requests

Returns self-service


And much more!

Tired of an inefficient reverse logistics process?

So, how does it work?

A simplified product returns processfor you and your customers


Receive customer return requests from your eCommerce site or from Elite EXTRA’s customer portal within the Returns Automation returns dashboard

Delivery network integrated third party fleets


Set up the Returns Automation rules engine to match your return policy, so the solution can automatically verify or deny returns as they are requested. Or, manually verify or deny requests


Send pickup orders automatically to the Elite EXTRA Routing & Dispatch solution or to third party fleets within the Elite EXTRA Delivery Network through streamlined integrations


Ensure that the product was returned correctly before automatically updating your inventory system that the product is ready for resale.


Manage the status of all of your product returns through one central returns dashboardavailable right within Elite EXTRA’s Routing & Dispatch solution for easy access

Interested in learning more?

A fully integrated last mile ecosystem

Further empower your operations with these featured integrations:

Routing & Dispatch
Delivery Network

Let's talk logistics

Have questions or want to learn more? Contact our team today to discover how Elite EXTRA can streamline your proof of delivery in  logistics. Fill out the form or contact us from the email or phone number below to start a conversation.

Email Us:

Call us: 1.888.484.8729 

We look forward to working with you!


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