Returns Automation
Returns Management Software
Simplify and automate the last mile reverse logistics process with Elite EXTRA’s returns management software
What can you expect from Elite EXTRA Returns Automation?
Elite EXTRA has been streamlining logistics operations for 325,000+ users since 2009
Faster returns
Streamlining the returns process means products are returned in hours–not days
Reduced costs
Cut the cost of returns with a strong chain of custody and automated return crediting
Happier customers
An enhanced returns customer experience means happier customers–and more sales
“We recently implemented EXTRA and could not be more pleased with the performance and user friendly interface. Going from a manual paper system to a fully integrated web-based system has saved countless man hours and improved our overall efficiency dramatically. The transition was painless and quick, and within minutes we had our drivers dispatched and underway.”
Steve Anderson | Freightliner of Utah
“Overall EXTRA has greatly improved our service to our existing customers and allowed us to expand and maintain a growing customer base while offering the same great service Undercar Plus is known for.”
Ruben Dekhbachyan | UnderCar Plus
“Elite EXTRA’s solutions are truly innovative, and their ability to integrate into business processes in multiple business verticals results in true business value. Innovative products and innovative applications of these products: that is Elite EXTRA.”
Stephen Sigg | General Motors
End-to-end returns management
Make your product returns process just as efficient as product delivery
Automated returns validation
Automated customer crediting
Customer return requests
Secure chain of custody
Return policy enforcement
Integrated returns portal
Advanced rules engine
Automated pickup requests
Returns self-service
And much more!
Tired of an inefficient reverse logistics process?
So, how does it work?
A simplified product returns process—for you and your customers
Request
Receive customer return requests from your eCommerce site or from Elite EXTRA’s customer portal within the Returns Automation returns dashboard
Verify
Set up the Returns Automation rules engine to match your return policy, so the solution can automatically verify or deny returns as they are requested. Or, manually verify or deny requests
Pickup
Send pickup orders automatically to the Elite EXTRA Routing & Dispatch solution or to third party fleets within the Elite EXTRA Delivery Network through streamlined integrations
Restock
Ensure that the product was returned correctly before automatically updating your inventory system that the product is ready for resale.
Manage
Manage the status of all of your product returns through one central returns dashboard—available right within Elite EXTRA’s Routing & Dispatch solution for easy access
Interested in learning more?
A fully integrated last mile ecosystem
Further empower your operations with these featured integrations:
Routing & Dispatch
Send pickup orders automatically to Elite EXTRA’s Routing & Dispatch solution to be dispatched to your fleet as soon as the pickup is verified in Returns Automation.
Delivery Network
Skip using your fleet altogether and send pickup orders to a third party fleet integrated through Elite EXTRA’s Delivery Network.
Let's talk logistics
Have questions or want to learn more? Contact our team today to discover how Elite EXTRA can streamline your proof of delivery in logistics. Fill out the form or contact us from the email or phone number below to start a conversation.
Email Us: sales@eliteextra.com
Call us: 1.888.484.8729
We look forward to working with you!
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