On Demand Webinar: Last Mile Delivery: Innovations for 2021 - View Here

Elite EXTRA Dispatch Management for Plumbing Appointments

Elite EXTRA is a web-based order and dispatch management tool used by plumbing organizations to streamline their appointments and parts deliveries. From quote and order creation to highly flexible dispatching and optimized routing, real-time GPS tracking, essential mobile functionality, and robust reporting, you won’t find a more cost-effective tool to streamline your plumbing operations.

Elite EXTRA’s advanced and intuitive web application can be accessed anywhere through an internet connection and a web browser. Integrated directly with your ordering platform, EXTRA continually ingests orders, automatically optimizes routes, and allows you to easily dispatch to your drivers or plumbers. After dispatching, your employees will receive all pertinent order information in EXTRA’s free mobile application where they can collect signatures, photos, and enter notes at the point of delivery or service. Communicate with your staff in real-time while tracking their route progress on an interactive map in EXTRA’s web application.

Features You Can Use

Here are a few key features that can be used for plumbing organizations (see our Features page for additional features):

Optimized Route Sequencing

Optimized routes are the first step in ensuring efficiency in your plumbing and delivery operations. By utilizing EXTRA’s optimization engine, your routes will be built according to customer time windows, traffic, proximity, customer preferences, and much more. Optimization happens in seconds, allowing you to get your drivers and plumbers on the road as quickly and efficiently as possible.


Auto-Route allows you to select a group of orders or appointments and automatically optimize routes for a specific number of plumbers or vehicles. Or, select a group of orders and allow the system to build routes that fulfill your time windows with the least amount of drivers. Select any order and Auto-Suggest will run a full audit of all your drivers’ locations to find the best driver to complete that order.

Asset Scheduler

Utilize the asset scheduler to plan out your plumbers’ days and weeks in a clean calendar view. Time windows and required stop time are taken into account automatically and will allow your team to see if there will be any conflicts prior to the route starts. Once the schedule is complete, easily dispatch the routes to your plumbers at the required times.

Real-time GPS tracking

Full visibility of your drivers, plumbers, and routes is the key to making informed decisions on the fly. See your drivers’ locations, speed, and route ETA’s on a live map in EXTRA. Easily change routes on the fly, which are pushed out to the drivers’ devices. Additionally, communicate with your drivers and plumbers in real-time with the built-in EXTRA messaging tool.

Signature capture and photo capture

Your drivers and plumbers, equipped with the EXTRA driver mobile application, can gather electronic signatures or take photos at the point of delivery or service. All signatures and photos are automatically uploaded to the web where they are attached to the proof of delivery or service documents in EXTRA. Those documents can then be set to automatically email to your customers or your team.

Email and text ETA alerts

Keep your customers’ informed with automatic email and text alerts. When the driver leaves for the route, email and text notifications will be sent to your customers with their order information and the driver’s estimated time of arrival. Your customers can then follow along utilizing a tracking link as the driver arrives at their location.


Informed decision-making is powered by information. With EXTRA’s 80+ reports, you will be able to access the information that you need at any time. Additionally, set up auto-reports to send to your email automatically whenever you need them.

Learn more

No matter if you’re delivering parts or scheduling plumbing appointments, Elite EXTRA’s advanced dispatch management software can streamline your delivery and service operations! For more information about Elite EXTRA, go to eliteextra.com, or contact our Sales Team at 1-888-484-8729 or sales@eliteextra.com.


Learn More
Questions? Give us a call 1.888.484.8729