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Elite EXTRA Advanced Dispatch Management for Patient Transport

Transporting patients to appointments, recreational activities, and more is a huge responsibility. You are putting other people in your care, and they are relying on you for safe and efficient transportation. How do you ensure you are meeting your patients’ expectations? Elite EXTRA’s advanced dispatch management software can help businesses ease their worries by optimizing patient pickup and delivery routes, providing real-time visibility of drivers, and offering a chain of custody every step of the way.

Features You Can Use

Here are a few key features that can be used for patient transport (see our Features page for additional features):

Optimized Route Sequencing

Optimized routes are efficient routes and the first step in streamlining your patient pickup and delivery operations. By using Elite EXTRA’s optimization engine, your routes will be built according to customer time windows, traffic, proximity, customer preferences, and much more. Optimization happens in seconds, allowing you to get your drivers on the road as quickly and efficiently as possible.


Auto-Route allows you to select a group of planned patient stops and automatically optimize routes for a specific number of drivers or vehicles. Or, select a group of patient stops and allow the system to build routes that fulfill your time windows with the least amount of drivers. Select any order and Auto-Suggest will run a full audit of all your drivers’ locations to find the best driver to complete that stop.

Recurring routes

For your routes that occur daily, weekly, or even monthly, allow EXTRA to automatically generate those routes according to the schedule you set. Additionally, set up your patient pickup or delivery or service zones in EXTRA to have the system build routes automatically throughout the day - saving time for your dispatchers.

Email and Text ETA Alerts

Keep your patients informed in real-time with automatic email and/or text alerts. When the driver leaves for the route, email and/or text notifications will be sent to your patients with a tracking link, which contains the driver’s continuously-updated ETA. Your patients can use the tracking link so they know exactly where the driver is and when they’ll arrive.

Signature Capture and Photo Capture

Transporting patients comes with a great deal of responsibility. Your drivers, equipped with the EXTRA driver mobile application, can gather electronic signatures and/or take photos at the point of pickup or delivery. Get creative and have some fun with your patients while still gathering proof of delivery documentation! All signatures and photos are automatically uploaded to your Elite EXTRA website where they are attached to proof of delivery or service documents.

Real-time GPS tracking

Full visibility of your drivers and routes is the key to making informed decisions. See your drivers’ locations, speeds, and route ETAs on a live map in Elite EXTRA. Easily change routes on the fly, which are read aloud to the driver on their device. Additionally, communicate with the driver in real-time with the built-in messaging tool.

Learn More

Elite EXTRA’s advanced dispatch management software can streamline your patient transport operations. For more information about Elite EXTRA, go to eliteextra.com, or contact our Sales Team at 1-888-484-8729 or sales@eliteextra.com.

Let's Talk Logistics

Contact our team today to discover how Elite EXTRA can streamline your logistics operations. Fill out the form or contact us from the email or phone number below to start a conversation.

Email us: sales@eliteextra.com

Call us: 1.888.484.8729 (option 1 for sales)

We look forward to working with you!

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