Elite EXTRA is the first cloud-based dispatch management solution designed for the lumber and building materials industry. EXTRA integrates with your existing Point of Sale/ERP system to grab relevant sales order, PO, and transfer data to streamline your dispatch and delivery operations. You can expect ROI and improved customer service through complete management of your drivers, orders and fleet, while maximizing your delivery resources.
Elite EXTRA’s advanced and intuitive web application can be accessed anywhere through an internet connection and a web browser. Integrated directly with your ordering platform, EXTRA continually ingests orders, automatically optimizes routes, and allows you to easily dispatch to your drivers or external delivery services in your area. After dispatching, your drivers will receive all pertinent order information in EXTRA’s free mobile application where they can collect signatures, photos, and enter notes at the point of delivery or service. Communicate with your drivers in real-time while tracking their route progress on an interactive map in EXTRA’s web application.
Here are a few key features that can be used in heavy parts deliveries (see our Features page for additional features):
Optimized routes are the first step in ensuring efficiency in your delivery or service operations. By utilizing EXTRA’s optimization engine, your routes will be built according to customer time windows, traffic, proximity, customer preferences, and much more. Optimization happens in seconds, allowing you to get your drivers on the road as quickly and efficiently as possible.
Auto-Route allows you to select a group of orders and automatically optimize routes for a specific number of drivers or vehicles. Or, select a group of orders and allow the system to build routes that fulfill your time windows with the least amount of drivers. Select any order and Auto-Suggest will run a full audit of all your drivers’ locations to find the best driver to complete that order.
For your routes that occur daily, weekly, or even monthly, allow EXTRA to automatically generate those routes according to the schedule you set. Additionally, set up your delivery or service zones in EXTRA to have the system build routes automatically throughout the day - saving time for your dispatchers.
Fulfilling time windows for your deliveries or services is essential to keep your customers happy. In EXTRA, routes are optimized according to your time windows - ensuring that you are never late for a delivery or service appointment.
EXTRA +Telematics is the perfect complement to optimized route sequencing, real-time GPS tracking, and everything else you are already benefiting from with dispatch management. A real-time data stream of engine diagnostic information and vehicle maintenance alerts will show you any vehicle’s current status, will let you know when exceptions occur, and will remind you when service is due.
Full visibility of your drivers and routes is the key to making informed decisions on the fly. See your drivers’ locations, speed, and route ETA’s on a live map in EXTRA. Easily change routes on the fly, which are pushed out to the driver’s devices. Additionally, communicate with the driver in real-time with the built-in EXTRA messaging tool.
Your drivers, equipped with the EXTRA driver mobile application, can gather electronic signatures or take photos at the point of delivery or service. All signatures and photos are automatically uploaded to the web where they are attached to a proof of delivery or service document in EXTRA. Those documents can then be set to automatically email to your customers or your team.
Keep your customers’ informed with automatic email and text alerts. When the driver leaves for the route, email and text notifications will be sent to your customers with their order information and the driver’s estimated time of arrival. Your customers can then follow along utilizing a tracking link as the driver arrives at their location.
Informed decision-making is powered by information. With EXTRA’s 80+ reports, you will be able to access the information that you need at any time. Additionally, set up auto-reports to send to your email automatically whenever you need them.
Elite EXTRA delivers an all-in-one solution that provides us with optimized routes, real-time ETAs for our customers, precise visibility of our drivers, signature capture for POD, the means to add pickups to a driver’s manifest while enroute, and the ability to take photos out in the field and attach them to orders. Integration into our customized POS system was seamless, making it easy to generate an invoice for billing. In short, Elite EXTRA is helping us cut fuel and paper costs, while increasing our efficiency and delivering even better service to our customers.
-Charlie Collat Executive VP and COO Mayer Electric Supply Co. Inc.
No matter if you’re delivering a product, a service, a work order, or anything in between, Elite EXTRA’s advanced dispatch management software can streamline your delivery and service operations!