On Demand Webinar: ID Scanned Deliveries: Simplify ID Verified Deliveries, Stay Compliant - View Here
In a fast-paced environment like the heavy truck industry, it is not only imperative that your technology streamlines your operations, but also maximizes accountability along every step of the customer fulfilment process. In Elite EXTRA, easily optimize routes according to your delivery areas. From there, dispatch to drivers that can load their vehicles, collect signatures, take photos for proof of delivery, and more all within one simple to use application.
Automatically notify your customers of their expected delivery times while making ETA information available to the rest of your team. From one simple interface, your drivers can report returns that notify your accounting team that credit needs to be issued. At any point, search and find an exact order, part, and driver to ensure that your operation is running smoothly.
Keep your customers’ informed with automatic email and text alerts. When the driver leaves for the route, email and text notifications will be sent to your customers with their order information and the driver’s estimated time of arrival. Your customers can then follow along utilizing a tracking link as the driver arrives at their location.
Your drivers, equipped with the EXTRA driver mobile application, can gather electronic signatures or take photos at the point of delivery or service. All signatures and photos are automatically uploaded to the web where they are attached to a proof of delivery or service document in EXTRA. Those documents can then be set to automatically email to your customers or your team.
Full visibility of your drivers and routes is the key to making informed decisions on the fly. See your drivers’ locations, speed, and route ETA’s on a live map in EXTRA. Easily change routes on the fly which are read aloud to the driver on their device. Additionally, communicate with the driver in real-time with the built-in EXTRA messaging tool.
Auto-Route allows you to select a group of orders and automatically optimize routes for a specific number of drivers or vehicles. Or, select a group of orders and allow the system to build routes that fulfill your time windows with the least amount of drivers. Select any order and Auto-Suggest will run a full audit of all your drivers’ locations to find the best driver to complete that order.
In the hectic world of the last mile, each customer wants different proof of delivery information to be collected by the driver. With custom driver templates, you can easily set a process for each customer which can include collecting signatures, photos, checklist questionnaires, ID Scanning, and more! After delivery, your customers will be able to view all proof of delivery information that was collected by the driver.
Select any route, order, or delivery and see the external delivery services that are available in your area. Visibility of each options’ cost and delivery time allows you to make an informed decision to get your delivery completed as quickly and cost effectively as possible. Easily select the preferred external delivery option, and see them at your door in minutes to complete your delivery!
Elite EXTRA has partnered with some of the top ERP, POS, inventory, and eCommerce platforms in a number of industries to make integrating your order data into the system a breeze! Due to Elite EXTRA’s cloud-based software and dedicated team, the solution is capable of integrating with any platform your business relies on.
"The two things that I was not expecting was first; the high level of professionalism and customer service from the EXTRA Team, they have been there every step of the way to get us set up and using the tool to the fullest. Second, the level of visualization with their reporting is something that I have never seen before. I am able to calculate profitability of our routes and deliveries, check the performance of our drivers, and view the level of success and efficiency in which our customers are being delivered. That, as well as the rest of the EXTRA functionality, has worked to become an excellent tool to continue our success."
- Richard Helms Parts Manager Charlotte Truck Center.
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