Simplifying food distribution logistics with time window route optimization and proof of delivery
Elite EXTRA for food distribution
In the food distribution industry, organizations are faced with the added complication of ensuring their logistics operations are as efficient as possible to reduce food spoilage and waste. When combining this challenge with the additional requirements of having full visibility of deliveries and an end-to-end stellar customer experience, it’s easy to see how managing food distribution logistics can be incredibly challenging.
Elite EXTRA is designed to ease these worries and streamline food distribution logistics with industry-leading route optimization, real-time tracking, and countless other features. Also, ensure an end-to-end enjoyable customer experience by providing your customers with real-time ETA’s as well as photo and signature proof of delivery.
Elite EXTRA is designed to streamline food distribution logistics with industry-leading route optimization, real-time tracking, and countless other features. Also, ensure an end-to-end enjoyable customer experience by providing your customers with real-time ETA’s as well as photo and signature proof of delivery.
Optimized routes are the first step in ensuring efficiency in your delivery or service operations. By utilizing EXTRA’s optimization engine, your routes will be built according to customer time windows, traffic, proximity, customer preferences, and much more. Optimization happens in seconds, allowing you to get your drivers on the road as quickly and efficiently as possible.
Email and text ETA alerts
Keep your customers informed with automatic email and text alerts. When the driver leaves for the route, email and text notifications will be sent to your customers with their order information and the driver’s estimated time of arrival. Your customers can then follow along utilizing a tracking link as the driver arrives at their location.
Signature and photo capture
Your drivers, equipped with the EXTRA driver mobile application, can gather electronic signatures or take photos at the point of delivery or service. All signatures and photos are automatically uploaded to the web where they are attached to a proof of delivery or service document in EXTRA. Those documents can then be set to automatically email to your customers or your team.
Real-time GPS tracking
Full visibility of your drivers and routes is the key to making informed decisions on the fly. See your drivers’ locations, speed, and route ETA’s on a live map in EXTRA. Easily change routes on the fly which are read aloud to the driver on their device. Additionally, communicate with the driver in real-time with the built-in EXTRA messaging tool.
Barcode scanning in the EXTRA system is robust and easy-to-use. Scan invoice barcodes to create an optimized route on the fly, or have your driver utilize the scanning feature to verify that they have the right product or service items on their vehicle. At the point of delivery, utilize the scan verification tool to double-check that the product is going to the right place.
Time window optimization
Fulfilling time windows for your distribution operations is essential to keep your customers happy. In EXTRA, routes are optimized according to your time windows – ensuring that you are never late for a delivery appointment.
Auto-Route allows you to select a group of orders and automatically optimize routes for a specific number of drivers or vehicles. Or, select a group of orders and allow the system to build routes that fulfill your time windows with the least amount of drivers. Select any order and Auto-Suggest will run a full audit of all your drivers’ locations to find the best driver to complete that order.
On-the-fly route changes
Customer expectations in your delivery operations are unpredictable. This is why Elite EXTRA’s cloud-based technology handles any changes that you make in real-time so that any route updates are communicated instantly to all relevant parties. This allows for routes to be adjusted on the fly so you can maximize the efficiency and customer satisfaction of your delivery operations.
Integration with leading order management systems brings Elite EXTRA’s complete dispatch management system to food distributors. We are pleased to have a strong relationship and integration with one of the industry leaders in ERP software for food distributors:
Let's talk logistics
Have questions or want to learn more? Contact our team today to discover how Elite EXTRA can streamline your last mile logistics. Fill out the form or contact us from the email or phone number below to start a conversation.
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