Driving a Better Delivery Business with Last Mile Tracking Technology

by | Feb 4, 2022 | Blog, Routing & Dispatch

Driving a Better Delivery Business with Last Mile Tracking Technology

As a business owner, you know that your delivery fleet and your last mile tracking technology is integral to the success of your company. You need them to show up on time, deliver packages on time and be cost-effective.

But what if they don’t? What if something goes wrong with their trucks or drivers?

These are questions that can make any small business owner anxious. Being able to track last-mile deliveries through GPS technology can provide customers with peace of mind while also helping businesses improve efficiency and maintain overall customer satisfaction.

Last-mile tracking through GPS can provide businesses with the following benefits:

Reduced Costs

GPS tracking technology is a cost-effective way for business owners to lower expenses. With the ability to monitor routes, businesses can reduce fuel costs by making changes such as optimizing delivery times and routing or rescheduling deliveries in real-time. GPS tracking also enables companies to replace their fleet with smaller vehicles that are more efficient on gas while still getting the same amount of work done.

Improved Efficiency

Tracking deliveries through GPS technology can help you monitor your drivers and ensure they’re doing their jobs properly. This will result in reduced costs for fuel, tolls, labor hours, and more. It also helps with resource allocation, since dispatchers can see where the delivery truck is at all times instead of just relying on the driver’s estimate of when they’ll arrive.

Increased Customer Satisfaction

When your customers can see where their package is at all times, it helps with transparency and trust between you as a business owner and them as a customer. This will lead to increased customer satisfaction since they feel that you care about their time, their money, and their business. Plus, it can also increase sales due to increased order accuracy and timely deliveries that meet customer preferences.

Increased Deliveries

Last-mile tracking technology through GPS can provide businesses with the ability to monitor where their drivers are in real-time, which means they’ll be able to get packages delivered faster. This will help you better meet your customers’ expectations and overall satisfaction. It can also help you increase the number of deliveries that are completed daily.

Increased Sales

Having last-mile tracking through GPS technology can provide businesses with better visibility into their fleet’s status and location, which will allow them to see where drivers have been so they know where they should go next.

This can lead to increased sales since your route optimization plan may result in more deliveries per day, which then leads to higher revenues for you as a business owner.

Quicker Identification of Delivery Issues

Last-mile tracking technology through GPS can provide businesses with real-time visibility into their deliveries, which makes it easier to address issues that might arise quickly and more effectively.

Instead of waiting days or weeks for a driver’s return trip, you’ll be able to spot issues right away and get them resolved. This will help you maintain a positive relationship with your customers while also ensuring that deliveries are completed successfully in the future, which can boost sales and improve business efficiency.

Final Thoughts

As a business owner, you want to ensure your customers are happy and that they’ll continue doing business with you in the future. Last-mile tracking technology provides businesses with the necessary tools to keep their deliveries running on time while providing customers with peace of mind. This will help you save money, increase efficiency, and boost customer satisfaction.

If you’re interested in learning more about how last-mile tracking technology can benefit your business, contact Elite EXTRA today.

Colton Ward

Colton Ward


Colton Ward is our Strategic Marketing Coordinator at Elite EXTRA. Unofficially, he also likes to call himself the company's "Marketing Video Producer" so he can claim the title: "MVP". On a typical work day, you can find him coordinating product and brand marketing efforts, working on Elite EXTRA's next video, or building out the company's website. When not at work, he enjoys boating and skiing his way around Wisconsin's beautiful lakes!

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