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The courier industry is a fast-paced competitive environment that demands excellence in logistics operations. In addition to a professional team, a courier’s technology must be an innovative all-in-one solution to manage both the operational side of the business as well as back-office rating, invoicing, and driver settlement.
Elite EXTRA and Datatrac have combined their collective experience to innovate Beacon>, the all-in-one courier dispatch management and back-office system. Easily visualize your operation on an interactive map where drivers can be routed, dispatched, and alerted in real-time. Automate dispatch of your pickup and delivery operations to ensure that your dispatch team is empowered to manage ever-changing conditions. Additionally, provide your customers with a customer portal to review their deliveries, ETA’s, and allow them to create orders efficiently.
In the back office, it is imperative that your rates reflect your delivery offerings. Easily customize your rating to each customer as quotes are provided in real-time when an order is requested. Lastly, direct integrations to major invoicing programs allow for a seamless operation from the order being placed to the invoice being sent out - and everything in between!
Optimized routes are the first step in ensuring efficiency in your delivery or service operations. By utilizing EXTRA’s optimization engine, your routes will be built according to customer time windows, traffic, proximity, customer preferences, and much more. Optimization happens in seconds, allowing you to get your drivers on the road as quickly and efficiently as possible.
The best of advanced dispatching and back-office technology provides one dynamic solution to power your day-to-day operations! From cloud-based rating, invoicing and driver settlements, to route optimization and dispatching, Beacon’s all-in-one technology combines both advanced dispatching and a back-office platform to make it a best-of-class solution that is unparalleled in the industry.
Your drivers, equipped with the EXTRA driver mobile application, can gather electronic signatures or take photos at the point of delivery or service. All signatures and photos are automatically uploaded to the web where they are attached to a proof of delivery or service document in EXTRA. Those documents can then be set to automatically email to your customers or your team.
Barcode scanning in the EXTRA system is robust and easy-to-use. Scan invoice barcodes to create an optimized route on the fly, or have your driver utilize the scanning feature to verify that they have the right product or service items on their vehicle. At the point of delivery, utilize the scan verification tool to double-check that the product is going to the right place.
Utilize EXTRA On-Demand to empower your team with an innovative web and mobile application to deliver for businesses in your area. Instantly receive pickups and delivery requests from retailers in your market, and choose to accept or deny those requests. After your driver completes an accepted delivery, receive payment automatically based upon your preferred per-mile delivery rate.
Providing an online ordering portal for your customers can propel your business past the competition. Easily provide your customers with login credentials and set-up the portal to display the fields you need them to enter. From there, your customers can enter in orders, see quotes that are calculated in real-time from your rate tables, and print labels. After the route begins, your customers can utilize the eCommerce portal to view ETA’s, status updates, and more!
Keep your customers’ informed with automatic email and text alerts. When the driver leaves for the route, email and text notifications will be sent to your customers with their order information and the driver’s estimated time of arrival. Your customers can then follow along utilizing a tracking link as the driver arrives at their location.
Select any route, order, or delivery and see the external delivery services that are available in your area. Visibility of each options’ cost and delivery time allows you to make an informed decision to get your delivery completed as quickly and cost effectively as possible. Easily select the preferred external delivery option, and see them at your door in minutes to complete your delivery!
In the hectic world of the last mile, each customer wants different proof of delivery information to be collected by the driver. With custom driver templates, you can easily set a process for each customer which can include collecting signatures, photos, checklist questionnaires, ID Scanning, and more! After delivery, your customers will be able to view all proof of delivery information that was collected by the driver.
Elite EXTRA has partnered with some of the top ERP, POS, inventory, and eCommerce platforms in a number of industries to make integrating your order data into the system a breeze! Due to Elite EXTRA’s cloud-based software and dedicated team, the solution is capable of integrating with any platform your business relies on.
"...With the on-screen GPS and in-app chat feature we can find our delivery points faster and communicate with our dispatchers without calling... With EXTRA's software and customer support we enjoy being able to provide our customers with the latest features they expect and deserve, while keeping their costs down and profits up."
- Dave Wilmont Driver Solutions Inc.
"...This system has created ease of use for all our operations, billing and streamlining integrations with the API formats with our clients, all while improving driver visibility and transparency. We currently see customers rapidly expanding our business volumes into several new markets because of the real time transparency of driver tracking, communication and POD’s/signor information and visibility within the system. The thing I love most about Elite is once this team helps us build a solution for a customer we can service that customer with much less manpower than other software’s would require..."
- Lance D. Roberts - COO, Onway Transport.
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