Follow EXTRA: Facebook Twitter LinkedIn Google+ Google+

Testimonials

"willingness to take the time and effort"

Jeff Morgan
Business Manager
Groneck Total Transportation

“As the premier Postal distribution service in the Ohio Valley, Groneck Total Transportation takes pride in providing timely and accurate deliveries to more than 125 USPS facilities per day. Elite EXTRA has taken the time to learn our business model and to identify our technology concerns, while working hand-in-hand with not only us, but also our customers. Elite EXTRA’s willingness to take the time and effort to develop their product to meet our needs makes them not only an instrumental vendor, but truly an ‘Extra Partner.’”
"...The two things that I was not expecting was first; the high level of professionalism and customer service from the EXTRA Team, they have been there every step of the way to get us set up and using the tool to the fullest. Second, the level of visualization with their reporting is something that I have never seen before. I am able to calculate profitability of our routes and deliveries, check the performance of our drivers, and view the level of success and efficiency in which our customers are being delivered. That, as well as the rest of the EXTRA functionality, has worked to become an excellent tool to continue our success..."

"high level of professionalism and customer service"

Richard Helms
Parts Manager
Charlotte Truck Center

"costs down and profits up"

Dave Wilmont
Driver Solutions Inc.

"...With the on-screen GPS and in-app chat feature we can find our delivery points faster and communicate with our dispatchers without calling... With EXTRA's software and customer support we enjoy being able to provide our customers with the latest features they expect and deserve, while keeping their costs down and profits up."
"...it has made a WORLD of difference... Our counter guys are spoiled because now they can view ETAs within a few seconds and tell the customer a window of arrival time. ...Sometimes a customer will call saying they never got a delivery. With EXTRA you can pull the invoice and tell them who signed for it."

"World of Difference"

Duane A. Law
General Manager
TBA & Oil Warehouse

"absolutely love the efficiency"

Rick Williams
Parts Manager
Front Range Honda

"...Since joining EXTRA we have been able to control our vehicle expenses by using the most effective routing for our deliveries. There is no more wondering where the drivers are at or why it is taking so long to complete a run, and the customers, who are how we make a living, absolutely love the efficiency we are able to provide."
"We have found the EXTRA program to make dispatching considerably more efficient with improved delivery performance and customer service. The combination of GPS tracking and easy driver routing and tracking have made the dispatcher’s job much easier."

"considerably more efficient"

Rich Bullard
Manager
Fast Undercar, Stockton

"Keeps Getting Better"

Brent Kawaguchi
General Manager
Fast Undercar, Salem

"Everything is great. Our driver efficiency keeps getting better. EXTRA is everything I thought it would be and more. A happy customer!"
"...EXTRA didn't create revenue, it cut expenses, mainly human and fuel resources. Today I'm doing more volume with only a marginal increase in expense. Without EXTRA I can't imagine spending my way into more return. We are earning more revenue because we are better, faster and different."

"Cut Expenses"

Rick Monteiro
Parts Director
Jack Powell Chrysler Jeep Dodge

"Took the Time"

John Jones
General Manager
CANUSA

“...The EXTRA team took the time to understand our business and made all of our requested changes…We feel that we are better able to service our customers because we can see, in live time, the status of our parts deliveries. As we integrate EXTRA,... we feel we are going to be able to dispatch all 16 locations from a few remote locations.”
“With EXTRA’s delivery solution, we’re able to ensure the final step in our workflow is complete. The web-enabled application provides us route optimization, tracking, and signature capture at the point of delivery with accessibility from any location. Utilizing smart phones as the GPS/sig-cap device keeps the solution at an attractive price point.

"Attractive Price Point"

Earlene Lawrence
IT Manager
Citrus Pharmacy

"Extremely Efficient and Lightweight"

Tim Cordell
Senior Director of Operations
Factory Motor Parts

"...We heard about EXTRA emerging onto the scene, set up a demo, and haven’t looked back. As a product, EXTRA is an extremely efficient and lightweight tool for routing and tracking our drivers and our parts. As a company, ADC has provided customer support and services that have exceeded our expectations."
"The EXTRA application has significantly improved delivery management at Fast Undercar. The biggest challenge today is improving efficiency at every level, and EXTRA is the right product to drive lower cost and improved service to our fleet. We love EXTRA."

"improved delivery management"

Bruce Douglass
President
Fast Undercar

"pleasure to work with"

Steve Hofer
Parts Manager
Park Chrysler Jeep

...Now that I am able to see my customer’s locations on the EXTRA map, I am easily able to modify my scheduled routes in order to further maximize efficiency. From start to finish the team at EXTRA has been a pleasure to work with. I can see they really enjoy what they do, and are driven to provide a great service to dealers.”
"...Having the map interface along with all other needed information is helpful because everything is on one screen rather than multiple applications. Customer service is excellent...just a phone call away and there is no getting transferred and waiting on hold. It is fantastic."

"Customer service is excellent"

Ron Durbin
Parts Director
Earnhardt, Chandler, Ariz.

"wholesale business has increased"

Joe McBeth
Parts Manager
Dallas Dodge Chrysler Jeep Ram

“With EXTRA our driver efficiency has went up tremendously. It has allowed us to eliminate one driver position. Our wholesale business has increased over the last year and we have not had to add back that driver. I honestly don’t see how we could get the same results without this type of program.”
“Things are going well! We are getting used to the system and I am very happy with the fact that we are now controlling our delivery drivers instead of them controlling us! Of course it’s helping customers get their orders in a more efficient manner too. We still have fine-tuning to do but over all it is going great!”

"more efficient"

Scott Lindwall
Wholesale Manager
Bommarito Nissan

“I love it”

Lori Gale
Dispatcher
Larry H. Miller Chrysler Jeep Dodge

“I love it, the whole system! I have so much more time to get my other duties done; no more manually writing invoices on a manifest of who has what.”
"...the advantage we have over our competition was taken to a new level when EXTRA was added as our parts dispatch management system... Overall the system is the best one I’ve seen in operation. Thanks very much for increasing the gap between us and our competition!"

"system is the best"

Andy Duggan
Former Wholesale Parts Manager
John Elway Chevrolet

"changed my dispatching life"

Sarah Rose
Dispatcher
Elite Logistics

"EXTRA has changed my dispatching life. We used to use a white board to keep track of 24 drivers throughout the city. Now, thanks to EXTRA, all that we have to do is pull up the monitor screen and we can see where all of our drivers are, which driver delivered what invoice, what time, how the customer paid, and if they returned parts."
“After training a variety of personnel, I am confident that EXTRA provides the most user friendly and intuitive dispatching and routing software available. The learning curve for users seems to be rapid; independent of age, experience, or program knowledge.”

"intuitive dispatching and routing software"

Travis Bickel
Operations Project Coordinator
Factory Motor Parts

"Great to work with"

Sam Phillips
Former Parts Director
VAN CHEVY, BUICK, GMC

“You all have been great to work with so far and thanks for all of your hard work and effort in setting us up.”
“Once IT (Information Technology) got their part done, everything was smooth – very impressed with the ease of installation,” Brent said. “Virtually immediately driver responsibility increased, which improved delivery times, which in turn made for happy customers!”

"very impressed"

Brent Hoge
Parts Manager
Larry H. Miller Chrysler Jeep Dodge

“more efficient”

Mike Morris
Parts Manger
Ralph Schomp Honda

...I would say it has cut back the phone calls he [the dispatcher] receives by 80%, which in turn allows him to focus more on dispatching and his other duties. That carries over to the drivers being more efficient. Overall, EXTRA has made our parts department as a whole more efficient!”
"Not only was Chad eager to help Samantha, but he did it with such a positive attitude that she came to tell me how pleasant it was to deal with Chad. He not only showed her how to correct the issue she called about, but gave a couple of more tips and tricks to use in the system."

"positive attitude"

Nathan Gray
General Manager
Factory Motor Parts, Albuquerque

"saves the dispatcher time"

Wil Steele
IT Director/Manager
Seattle Automotive Distributing Inc.

"...EXTRA filters the invoices and assigns the stops to the predetermined area as designated runs. This saves the dispatcher time, he/she only has to assign a free driver to the run once the cut-off time arrives. Also, we know where our delivery vehicles are at all times throughout the day."
says he likes the fact that he can keep better track of the drivers, and give accurate ETA’s to customers.

"Accurate ETA's

Jake Crookston
Dispatcher
Seattle Automotive Distributing Inc.

"Greater Control"

Tony Shineman
Branch Manager
Seattle Automotive Distributing Inc.

says EXTRA gives him greater control over delivery schedules and driver assignments. This frees his time for other tasks. He only has to add last minute additions or run adjustments. The Tacoma Branch is very happy with what EXTRA is doing for them.
"...With the driver tracking I am able to more efficiently set routes up for our in-town deliveries knowing which driver will be back and at what time. The reporting feature has helped with our delivery confirmation to our customers when there has been a question of delivery receipt or time of delivery..."

"more efficiently set routes"

Eric Roskup
Dispatcher Manager
Sturdevants

"integral part of our success"

Berry Gay
Parts Director
Go Courtesy Ford/Go Partscenter

"The EXTRA software has been an integral part of our success in growing our wholesale business."
"EXTRA has allowed us to stream-line our runs, cutting down on overtime to the point where that has almost paid for the system. We can add stops to runs without contacting or slowing down drivers. It allows our counter people to tell customers when they can expect their parts. The system has helped us cure overlapping runs."

"cure overlapping runs"

Chuck Blair
Parts Director
DSU Peterbilt

"could not be more pleased"

Steven Anderson
Warehouse Manager
Freightliner of Utah

"We recently implemented EXTRA and could not be more pleased with the performance and user friendly interface. Going from a manual paper system to a fully integrated web-based system has saved countless man hours and improved our overall efficiency dramatically. The transition was painless and quick, and within minutes we had our drivers dispatched and underway."
"I noticed significant improvements in efficiencies and return on my investment after the first month of using EXTRA... EXTRA sees their customers as their largest asset toward building the best routing and tracking tool out there. I needed my delivery routes to be optimized by a selected endpoint location rather than dealer location and the team worked to build an enhancement to their software which specifically met our delivery needs."

"costs down and profits up"

Howard Meeks
Parts Manager
Flemington Car and Truck Country

EXTRA Driver

On the Road...

National Pronto Association Fall 2014 Shareholder's Conference & Expo
When: September 17-19, 2014
Where: San Francisco, CA


Digital Dealer
When: September 23-25, 2014
Where: Las Vegas, NV

See All Events

The EXTRA Scoop

Elite EXTRA Enters Mexican Auto
Parts Market

With the recent announcement of the Automotive Distribution Network signing...
Read More


Contact Us

USA

International

+1 888-484-8729
Press 1 for Sales or 3 for Support
Para asistencia en español, seleccione número 4

Corporate Headquarters
2985 58th Street
Eau Claire, WI 54703-3884

EXTRA Driver

Customer Login

Sign in Here