As a Dispatcher, your daily activities involve juggling multiple deliveries both planned and unplanned. The pressure is on, not only to get all of the orders routed, loaded, and distributed on-time but to manage last-minute changes to the route. Planning efficient deliveries while balancing customer service is key, and being able to proactively handle service issues can make all the difference.
Elite EXTRA helps save valuable time and money. Our easy-to-use software provides routing, dispatching, managing, and tracking tools to make dispatching more efficient. Our software will give you the flexibility to create optimal routes while balancing customer service needs and time window commitments.
Additionally, we provide GPS and wireless communication between drivers and dispatch, giving you the advantage of having up-to-the-minute delivery status. Our reporting capabilities can be used for further analysis of your routes and driver performance.
Elite EXTRA offers you a variety of dispatching solutions. From manually building your manifests using invoices, selecting your customers on a map by geographical location, or allowing Elite EXTRA to build routes for you using our scheduled runs or autoroute features, we have you covered.
Elite EXTRA provides dispatchers with the flexibility they need to manage their daily routes. From adding on pick-up orders to voiding last-minute cancellations, dispatchers can update their routes with only a couple of clicks. While Elite EXTRA optimizes the routes for you, dispatchers can also easily modify the order of stops to meet customer demands and delivery windows. Use Elite EXTRA for planning your routes days in advance or ensuring the proper driver skills and asset types are being considered for your delivery planning needs.
With Elite EXTRA, you can effectively communicate with your customers their estimated times of arrivals (ETAs.) Whether your counter personnel is using Elite EXTRA delivery information to communicate ETAs, or you are taking advantage of our automated ETA email and texting features, let us help you improve your communication with your customers.
The Elite EXTRA Driver app allows drivers to get step-by-step driving directions to their delivery stops. In addition, dispatchers and drivers can communicate directly through the Elite Elite EXTRA platform, saving time and confusion.